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...they owe on their Citibank Preferred Visa card. The $6,838 they owe on their Discover card. The $6,458 they owe on their MasterCard. "People don't understand, unless they have a medically needy child, these kinds of circumstances," says Charles Trapp, 42, a mail carrier...

Author: /time Magazine | Title: Big Money & Politics: Who Gets Hurt?: Soaked By Congress | 5/15/2000 | See Source »

McArtor plans to keep Legend aloft by following an adroit business strategy. The carrier uses nonunion labor and flies just one type of jetliner over a few choice routes. That way it can generate 27[cents] of revenue for every seat-mile it flies, compared with about 14[cents] for cost-laden major airlines--an advantage that should allow Legend to break even on flights that are little more than half full...

Author: /time Magazine | Title: Flying Sybaritic Skies | 5/1/2000 | See Source »

...full-fare approach as an overdue sign of good sense. "Economic history shows that an airline based solely on lower fares does not work," says John Tschohl, who follows the industry for Service Quality Institute, which tracks customer-service trends. "Customer service is the only strategic marketing tool a carrier can use to pull customers away from an established airline." Business traveler Galonsky would readily agree with that. "I'll be going cross-country a lot in the near future," he says. And when he does, he adds, "I will be flying Legend again...

Author: /time Magazine | Title: Flying Sybaritic Skies | 5/1/2000 | See Source »

...parents and shower invitees would do well to purchase a good diaper bag, a stout stroller and an infant carrier or sling--remembering that it's not necessary to bring a new baby home to a roomful of gadgets. A safe bed, a good car seat and loving and attentive parents beat products like the Mommy Bear with "real" heartbeat ($20) every time...

Author: /time Magazine | Title: Worst Baby Gifts | 5/1/2000 | See Source »

...weeks ago, the agency moved to empower the states to enforce its strictures against the practice. Under FCC rules, if you haven't paid your slammer bill, you'll be absolved of the first 30 days of charges. If you have paid, the slammer must pay your regular carrier 150% of your charges. Then you'll get back half of what you paid...

Author: /time Magazine | Title: In Brief: May 1, 2000 | 5/1/2000 | See Source »

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