Word: carriere
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...bargaining power it derives from the thousands of customers it represents should translate into lower-than-average costs for providing long-distance service. These lower-than-average costs should consequently translate into lower telephone rates for students than if they had the right to choose their own long-distance carrier...
...offense simply could not convert. Frantz personally had nine tackles and seemed to be everywhere. He forced a fumble by Princeton quarterback Brock Harvey, ending a strong second-quarter Princeton drive at the Harvard 29-yard line. He came up big again in the third quarter, tackling Tiger ball-carrier Marc Washington for no gain on a fourth and one on the Harvard...
...enjoys a de facto monopoly over student telephone services, HSTO has absolutely no incentive to make sure that it delivers good service at reasonable prices. Even its long-distance rates are not competitive, despite a group rate discount. What can a disgruntled student customer do? Signing up with another carrier is simply not a viable option...
...Harvard has contracted its phone service. Many of the delays in the activation of additional extensions can be attributed to NYNEX's inadequate staffing in the wake of corporate restructuring. But because NYNEX controls the local telephone market, Harvard does not have the option of seeking out a better carrier to whom to contract service. The problem of monopoly makes itself felt at another level as well...
Perhaps HSTO should try to be tougher on NYNEX, by demanding better and more efficient service. But we recognize that this is easier said than done. In its negotiations with NYNEX, greater Boston's only major local carrier, HSTO is bargaining from a powerless position. As a result, HSTO has no leverage to control the service provided by NYNEX...