Word: carriers
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Dates: during 2000-2009
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...that. To make amends with passengers, JetBlue created a Customer Bill of Rights that pays off when flights have long delays. It is now touting the most legroom in coach, a priceless perk for those of us in the 6-foot plus category. And the carrier continues to expand, most recently to San Francisco...
...result: industry consolidation amid plenty. In March, the government approved a long-planned merger between state-owned carriers Air India and Indian Airlines; meanwhile, Jet Airways, the country's largest full-service carrier, is buying rival Air Sahara for $340 million. The mergers are "an attempt by players to basically get some kind of stability into the market," says Kapil Kaul, New Delhi-based CEO for India and the Middle East at CAPA. "There's been a massive induction of capacity over the past few years. What we're seeing now is sanity beginning to prevail...
Amid the gloom and doom is the surprisingly cheerful Delta Air Lines CEO Gerald Grinstein, who came out of retirement to take over the airline three years ago. Now that the No. 3 carrier is emerging from 19 months of bankruptcy restructuring on April 30, and with his legacy at the company securely in place, Grinstein, 74, plans to retire (again) this fall. Until then, he is savoring a victory lap. On May 3 he flies Delta to New York City from his home base of Atlanta to relist the airline on the New York Stock Exchange as DAL, with...
...stability amid the wreckage of the U.S. enterprise in Iraq. Of course, stability is a relative term. True, the airport is putting in a runway long enough to accommodate jumbo jets, but for now it will be used mainly for U.S. military flights. That's because only one Western carrier--Austrian Airlines--is brave enough to land there. Other flights are run by off-brand charters with names like Flying Carpet and Middle Eastern carriers like Iraqi Airways. And even those are unreliable. Many of the officials at Iraqi Airways are former Baathists who deliberately try to delay flights. Flights...
...nation, mothers calm themselves at night by thinking, “My children won’t start politics, we live in an impoverished minority area.” Many people don’t get tested for politics even after being in close contact with a likely carrier. They think: “It’s ok because I’m a woman,” “I’m a gay man; I can’t become a politician,” or, “We used three condoms there?...