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That was the idea. But the fact that Toyota has produced so many imperfect cars is evidence that its system developed faults. Management experts like John Paul MacDuffie, a co-director of the International Motor Vehicle Program (IMVP) at the University of Pennsylvania's Wharton School, place the blame on...
How to Lose Influential Friends The recalls came at time when Toyota was regaining momentum after losing $4.9 billion in its latest fiscal year, as recession-racked consumers parked their money. For much of the past year, hundreds of Toyota employees in the U.S. didn't build cars at all...
See the 12 most important cars of all time.
On top of criticism that it has been slow to fix its vehicles, Toyota has wrecked its political cover. Although the company had artfully balanced both U.S. political parties by designing green cars and building them in red states, its goodwill was strained in recent weeks by the decision to...
The NHTSA, part of the U.S. Department of Transportation (DOT), did Toyota no favors either. Although there have been some rumblings that the DOT was coming down too hard on the top competitor of the federally controlled General Motors - a.k.a. Government Motors - the agency actually fumbled no fewer than six...