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Toyota Motor Corp., struggling to contain the damage from the continuing controversy over unintended acceleration in some of its cars, has elected to indefinitely halt sales of eight models, including the Camry, America's best-selling automobile, and the Corolla, the practical compact model on which the Japanese automaker built...

Author: /time Magazine | Title: Toyota's Recall Will Test Customer Loyalty | 1/27/2010 | See Source »

Carmakers call back vehicles for repairs all the time, but Toyota's efforts to address complaints, coming on the heels of its 4.2 million-car recall in November to address similar issues, were described by the automotive website Edmunds.com as unprecedented. "Helping ensure the safety of our customers and restoring...

Author: /time Magazine | Title: Toyota's Recall Will Test Customer Loyalty | 1/27/2010 | See Source »

Some analysts compared Toyota's decision to suspend sales of several popular models to Johnson & Johnson's 1982 decision to sweep packages of Tylenol off shelves after some were found to have been criminally tainted with poison after being shipped to stores. Tylenol's market share plunged from 35% to...

Author: /time Magazine | Title: Toyota's Recall Will Test Customer Loyalty | 1/27/2010 | See Source »

Financing inventory, however, is only one part of the equation. Consumers have more choices now; the competition has gotten much tougher. Also, consumers are much less loyal to brands, so the negative impact could be more severe. "Toyota is big enough to survive, but this hits them at the core...

Author: /time Magazine | Title: Toyota's Recall Will Test Customer Loyalty | 1/27/2010 | See Source »

The gunshots started soon after we crossed the rear checkpoint. They sounded like they were behind us, in the same direction as the blast from the Babylon, so we decided to make a fast break for the front entrance of the Hamra - not knowing we were headed toward danger. As...

Author: /time Magazine | Title: In the Middle of the Baghdad Hotel Attacks | 1/26/2010 | See Source »

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