Word: caseworkers
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...Deinstitutionalization looked good on paper but no one prepared for it in reality," said one overworked social worker. Busy with casework and fundraising, he temporarily neglected one of the hundreds of people he was charged with monitoring and lost the man to suicide...
...days of F.D.R. and Truman are gone. In 1932, 97 freshmen rode in on Roosevelt's coattails, and in 1948, 75 Dems latched on to Truman's. But today, the powers of incumbency are too great; direct mailing and casework are simply too effective. In addition, ticket-splitting is increasingly in vogue among voters, and a Presidential ballot does not affect the Congressional one to the impressive degree that it once...
...call me and get results," he says. Lujan has assigned seven of his 13 congressional staff members to chase down tardy Social Security checks and disentangle Government red tape. On the campaign trail, fueled by a breakfast of graham crackers and peanut butter, Lujan totes a briefcase crammed with "casework forms," on which he records complaints from constituents. He couples such efforts with well-aimed personal touches: birthday cards, sympathy notes and welcoming letters to district newcomers...
...stuck with the committee to the end, remaining in Cambridge all summer after his graduation to finish up the casework. "Why did I want to be on the committee? Well, I guess I sympathized with what the students were doing and I figured I was a strong person and wouldn't be intimidated." Fernandez believes he helped to modify some of the disciplinary action: "A lot more than three students would have been dismissed if it weren't for the students who sat on the committee...
Died. Dr. Eric Berne, 60, psychiatrist and author of Games People Play; of a heart attack; in Monterey, Calif. As a group therapist, he observed that people acted and reacted in repetitious, tightly defined ritual "games." After further casework and analysis buttressed his findings, he invented breezy names (Frigid Woman; Now I've Got You, You Son of a Bitch; I'm Only Trying to Help You) and published Games in 1964. Intended for therapists, the book scored a sales blitz (650,000 hardcover, 2,000,000 paperback). It also attracted criticism from Berne's colleagues...