Word: cellularized
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WATCH THE FRONT LINE. In a sales or service business, that's the best way to enhance the bottom line. Consider the typical cell-phone company, which each year loses nearly 40% of its customers, a figure that U.S. Cellular president John Rooney calls "a personal affront." He says he's less interested in luring new customers with rock-bottom, gimmicky calling plans than in making sure existing customers are happy with the plans they have selected. U.S. Cellular requires new sales and customer-service reps to undergo six weeks of training that emphasizes behavior rather than gadgetry. "We tell...
Bonner and Long say they intend to continue to push for lower cellular phone rates for students, a project on which Long has been working for some time. They also have plans to hold a stadium concert next year...
Andrew P. McMahon, Baird professor of science and chair of the Department of Molecular and Cellular Biology, said the department has made no changes to its spring course offerings as a result of Wiley’s disappearance...
Several colleagues of Wiley’s in the Department of Molecular and Cellular Biology would not comment to The Crimson yesterday...
Associate Professor of Molecular and Cellular Biology Brian D. Dynlacht said that the department’s administration circulated an e-mail instructing professors not to speak to the press and to refer all questions to the University’s press office...