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...looks like this recession is finally over," declared Scott Davis, CEO of UPS, earlier this month while announcing 2009 earnings that were better than expected for the world's largest package carrier. Speaking to analysts on Feb. 2, Davis added, "Believe it or not, that makes 21 that UPS has successfully managed through...

Author: /time Magazine | Title: Road to Recovery | 2/25/2010 | See Source »

...tried to navigate their way across the Boulevard of Remorse to the safe shoulder of public forgiveness. But it's still a big enough deal that when men apologize, it's broadcast live on TV. For some, national coverage is not enough. On Feb. 24, Akio Toyoda, the CEO of Toyota, flew halfway across the planet to apologize in Washington: "When the cars are damaged, it is as though I am as well." (See the top 10 apologies...

Author: /time Magazine | Title: Why Do Men Keep Apologizing? | 2/25/2010 | See Source »

...oldest in North America, signed a sponsorship deal with the Canadian Olympic Committee through the 2012 Olympics. Hudson's Bay owns 92 Bay department stores in Canada, the Canadian general-merchandise chain Zellers and the Lord & Taylor retail chain in the U.S. Jeffrey Sherman, who was installed as CEO in September 2008, after Hudson's Bay was bought by Connecticut-based private-equity firm NRDC Equity Partners, wanted to use the Vancouver Olympics as a platform to reconnect the company with its Canadian heritage. He gave his design team simple instructions. "We needed something that wasn't so much...

Author: /time Magazine | Title: Vancouver Goes Crazy for Red Mittens | 2/25/2010 | See Source »

...When he takes his turn on the hot seat on Wednesday, Akio Toyoda, the company's president and CEO - and grandson of its founder - will attempt to mollify his detractors with a heavy dose of contrition. "Toyota has, for the past few years, been expanding its business rapidly," Toyoda said in a prepared statement that he is expected to read at Wednesday's hearing. "Quite frankly, I fear the pace at which we have grown may have been too quick." He also said the company would give greater weight to customer complaints, mandate that managers drive the company's cars...

Author: /time Magazine | Title: Congress Puts Toyota (and Toyoda) in the Hot Seat | 2/24/2010 | See Source »

...course, the education establishment (i.e., the teachers' unions and ed schools) likes to remind critics that children are not cogs and what works for companies may not necessarily work for schools. But the business analogy holds, says Mastery CEO Scott Gordon, if you see kids as customers and schools as the product to be reworked, perfected and sold. Mastery schools operate with obsessive attention to data. Daily and weekly figures on student performance, attendance, tardiness - these numbers are pored over by teachers who are themselves regularly monitored and evaluated. The goal is for every person in the building...

Author: /time Magazine | Title: A Quick Fix for America's Worst Schools | 2/22/2010 | See Source »

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