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Starbucks loyalists have asked for change. And CEO Howard Schultz is ponying...

Author: /time Magazine | Title: Starbucks Announces New Upgrades | 3/19/2008 | See Source »

...early January, Schultz (who took over Starbucks in 1987 when it was a six-shop coffee bean retailer), resumed the title of CEO, a position he originally left in 2000 for a seat on the board of directors. Since then, the company has announced a number of major changes. On January 30, the company said it would stop selling breakfast sandwiches (in response to criticism that the odor covered up the smell of coffee), slow its rapid pace of opening stores in the U.S., and no longer report comparable-store sales to Wall Street - a sign that the company...

Author: /time Magazine | Title: Starbucks Announces New Upgrades | 3/19/2008 | See Source »

...Crew: CEO Mickey Drexler managed to take a company that competed with the Gap selling t-shirts and khakis and revamp its merchandise on quality and price. He made the designer business affordable through brilliant product development. Now customers get cashmere sweaters and tailored suits for less than high-end labels. "It's perceived exclusivity," says Chen. "It's pretty accessible and for their customer it's a bargain." J. Crew might still sell some basics, but they do it better than anyone else. Their fiscal year ended February 2 with revenues increasing 16% and comparable store sales...

Author: /time Magazine | Title: Retail Stars of the Recession | 3/18/2008 | See Source »

Sitting front and center in a black suit and black shirt is tonight's ringmaster: Bruno Sälzer, 50, chairman and CEO of a company founded in 1923 not far from this field. Back then, it was a small sewing outfit helmed by a guy called Hugo Boss. Today Hugo Boss AG has a retail value of $6.5 billion and?for 2006, the year of the most recent declared figures?net sales of $1.97 billion with a net profit of $170 million. It also has 9,385 full-time employees, not to mention those working for subsidiaries around the world...

Author: /time Magazine | Title: Big Boss | 3/18/2008 | See Source »

...miles (13 km) in a nearby forest every day in sneakers that are the only items in his closet that do not bear the Boss label. Sälzer will usually spend the rest of his day on his toes because his policy is to limit his time in the CEO's office to two hours a day. His style is to manage by chatting: anyone can approach him, and whether he's in the showrooms, the canteen or the gym, they do. "Nothing is planned. If you walk, you can talk to 50 people a day," he says...

Author: /time Magazine | Title: Big Boss | 3/18/2008 | See Source »

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