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...like there is a ritual, in a sense, to the way conversations play out. You identify stages that conversations go through. When people meet each other for the first or second time, there is a sort of architecture in their talk. People are tentative at first. There's a certain kind of greeting formula that takes place as things develop. People become aware of things in common. Sometimes it's meaningless, like they both spent a week in the Ukraine, or neither of them has ever seen a football game. But it establishes, even speciously, common ground. And then after...

Author: /time Magazine | Title: Conversation: Art or Skill? | 2/16/2010 | See Source »

...conversation a conversation? What we do when we sit down and talk, I think, is very ancient and essential. And that's why I restrict my definition of conversation to in-person exchanges. Obviously, what we're doing right now is a conversation, but it's of a certain kind. You don't get to see what I look like or what my body language is or what my facial expressions are, so it's missing some important components of that primate ritual. (Watch a video about recession etiquette...

Author: /time Magazine | Title: Conversation: Art or Skill? | 2/16/2010 | See Source »

Self-defense should always be legitimate when homeowners have direct reason to believe that their life or safety is in danger, and express attacks from burglars ensure that self-protection is certainly permissible. Meanwhile, to shoot a man who steps foot in your garage is a crime, according to the age-old mantra that two wrongs don’t make a right, and should be dealt with accordingly. But in the spectrum between the two extremes, policy is less certain. Certain acts of violence from homeowners (such as to chase a burglar down the street) seem unnecessary, but under...

Author: By Olivia M. Goldhill | Title: Stolen Lives | 2/16/2010 | See Source »

...1990s, Toyota set out to become the world's top auto company. Being the best and being the biggest created a tension that Toyota couldn't resolve. Says MIT operations expert Steven Spear: "If quality is first, it drives a certain set of behaviors. If market share is the goal, it drives a different set of behaviors...

Author: /time Magazine | Title: Spotlight: Toyota's Recall | 2/15/2010 | See Source »

...system to answer. In Hong Kong, roughly 75% of not-guilty pleas end in a conviction; in England and Wales, that figure is less than 8%. One prominent lawyer, Clive Grossman, once compared Hong Kong's rate of conviction to North Korea's. "An arrested person is, statistically, almost certain to face imprisonment," he wrote in the preface to the latest edition of a criminal-law reference book...

Author: /time Magazine | Title: Hong Kong's Milk-Shake Murder Trial Is Back | 2/15/2010 | See Source »

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