Word: chain
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...take over security for convoys delivering kitchen supplies to U.S. military bases in Iraq. The families claim that Helvenston and the others were on one of the first such missions, put together hastily and on the cheap to impress their prospective client--a few contractors up the chain--the U.S. Army. Time has obtained the first eyewitness testimony given under oath that describes the events leading up to that convoy. In a 194-page sworn deposition filed with the Department of Labor in a separate legal proceeding, Christopher Berman, who worked and roomed with Helvenston in weeks leading...
This is the Dunkin' Donuts of the future, a chic space with soaring ceilings and earth-toned walls that will be the prototype for every new store the 57-year-old chain opens. "We're not a sleepy little New England company anymore," says Dunkin' Brands CEO Jon Luther, 63. Sure, they'll still have time to make the doughnuts for your morning commute, but Luther thinks the slightly musty chain is ready to take on the industry giants--Starbucks and McDonald's--on their turf. He started small, rolling out espresso drinks in 2003; they now account...
...find a dollar doughnut menu at Dunkin'. Rather than engage in a price war with the fast-food giants, Dunkin' is trying to close the gap between itself and Starbucks. Although it makes more money on breakfast sales overall than the Seattle-based chain, the average Dunkin' check is just $1.85, vs. $3.75 at Starbucks, notes food analyst Tom Miner of research firm Technomic. Dunkin' has positioned its breakfast sandwiches as quick quality, at the same price as Starbucks, $2.99. "I think they're in a good position against their competitors," says Miner. "Their biggest challenge is to focus...
...roll out nationwide this spring. Not every idea hits the spot. Plans for a pomegranate smoothie were nixed because of limited supplies of the fruit. ("We'd have everyone who drinks pomegranate martinis mad at us," jokes Scafido). But a new Cuban sandwich has been a hit, and the chain may soon start serving a darker-roasted coffee...
...twentieth century, some say, was the golden age of the big, bland chain hotel. Vacationers of the 1950s or '60s took out second mortgages to afford jet travel, supposedly to find, as they hurtled from destination to destination, that a hotel room in Melbourne was the same as one in Manila. Innkeepers were accused of rolling out design templates such that no matter where you awoke in the world, the features of your room-the bedside panel, the writing desk-looked identical. Indeed, the very words Holiday Inn or Hilton took on a pejorative connotation: they were globalization's earliest...