Word: chain
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Starbucks started to get in trouble three years ago when its now-departed CEO said that the chain would eventually have 40,000 locations worldwide. It was an arrogant prediction given that Starbucks was not even half way there. Investors and customers saw that the firm's plans were grandiose once the leading edge of the recession hit Starbuck's business. The stock was punished and so were the company's employees. Last July Starbucks fired 12,000 people. That action broke an important bond with the employees who worked at the company, at fairly low pay, and the company...
...Burger: A Behind-the-Counter Look at the Fast-Food Chain That Breaks All the Rules By Stacy Perman Collins Business; 345 pages...
Hamburgers. Fries. Soft drinks. After decades of Big Macs and Whoppers, that combo hardly seems to qualify for cult status. But as this entertaining corporate history demonstrates, doing something basic--but exceedingly well--has catapulted In-N-Out Burger to pop-culture stardom. The California-based chain, which owns 232 restaurants in the Western U.S., causes "burger jams" every time it opens a new location. Famous habitués, from Tom Cruise to Julia Child, have given the fare impassioned (unpaid) endorsements. In short, says Perman (a former TIME writer), "it is the envy of the industry and the darling...
...students through a new e-mail list launched by student-run business Unofficial Tours. The e-mail list, which went live on Monday at www.harvardbargainblast.com, is a biweekly newsletter touting exclusive offers for Harvard students from businesses like the bar Tommy Doyle’s and the local hamburger chain b.good. As extra incentive to sign up, the first 100 people to subscribe will receive automatic gift certificates to b.good, burrito chain Qdoba, or the restaurant Grendel’s Den. All who sign up are entered to win prizes ranging from Red Sox tickets to an iPod touch...
...former U.S. army staff Sergeant, I assure you that those soldiers who killed themselves had plenty of other options. They could have picked up the phone and started working their way up the chain of command. If that didn't work, they could have requested a transfer or simply walked away. Or they could have done nothing and left the Army at the end of their enlistment. Suicide was the coward's way out. Scott True, MIAMI...