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Procter & Gamble is a place you'd look for wash-day miracles, not management revolutionaries. Yet A.G. Lafley, CEO since 2000, proved otherwise. He drove relentless change at the famous but once flailing company. In The Game-Changer, written with management guru Ram Charan, Lafley explains how P&G flourished by organizing around customer-driven innovation. He talked with TIME's Bill Saporito...

Author: /time Magazine | Title: Making P&G New and Improved | 4/17/2008 | See Source »

...think of innovation as a creative, nonlinear concept. Yet you and Charan are saying it's a manageable process. Isn't there a conflict here? I don't think so, because first of all, we have a definition of innovation. For us there's a big difference between an idea or invention and innovation. And the main difference is, there has to be a consumer or a customer for innovation. We've got to close the sale. You have to part with your hard-earned money. An innovation business model is driven by trial generation and purchase generation and then...

Author: /time Magazine | Title: Making P&G New and Improved | 4/17/2008 | See Source »

...every team has Barry Bonds, so don't wait for the upper-deck smash. That's the message of Profitable Growth Is Everyone's Business, the latest from Ram Charan, a noted consultant and co-author of the best-selling Execution: The Discipline of Getting Things Done. Charan argues that executives should look for "singles and doubles" to steadily enhance revenues, such as Dell's efforts to improve inventory turns, instead of industry-altering ideas. The tool for smacking a line drive is the "growth budget," which allocates specific resources to achieve targeted gains. "This discipline can change the whole...

Author: /time Magazine | Title: World Briefing: Jan 26, 2004 | 1/26/2004 | See Source »

Bossidy, the veteran chairman of Honeywell, was struck that among the shelves of business books published each year on strategy and leadership, none focused on the subject that obsesses successful executives: the essential grunt work of delivering results. So with consultant Ram Charan, Bossidy wrote Execution: The Discipline of Getting Things Done (Crown Business). Bossidy discussed the book with TIME's Andrea Sachs...

Author: /time Magazine | Title: Q&A Larry Bossidy On Execution | 7/1/2002 | See Source »

...Charan is a leading management consultant and author

Author: /time Magazine | Title: Work in Progress: Know Nothings | 5/28/2001 | See Source »

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