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...Boston, I. Magnin & Co. in San Francisco, Bullock's in Los Angeles, Foley's in Houston, Burdine's in Miami and Abraham & Straus in Brooklyn; Federated had total sales of $3.3 billion in the fiscal year ending last January. Like any company of that size, Federated has an organization chart???only its chart has been turned upside down. In the box at the top where any other company would put the chairman, Federated's chart shows "the customer." From him, the lines run through layers of buyers, store managers, division heads to the box representing Chairman Ralph Lazarus?...
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