Word: chen
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...Chen inherited the store in 1987 when the original owner, his brother-in-law, bailed. But by 1993, he wanted out. That year, when a joint ownership arrangement that allowed Chen to keep his day job as a computer engineeer failed, he hoped to let go altogether. He and his partner each made separate bids for ownership, but his was deliberately...
...like this one could undo the damage 2004 has brought to the Superette. It may be that, this time, Harvard’s long love affair with Louie’s really is coming to an end. Though he says business is “terrible,” Chen remains optimistic that his last-ditch efforts to salvage the business will succeed. Eighteen years of history are on his side, but this time Chen’s optimism might be unwarranted. The problem is, he seems unable to admit what’s really behind his recent troubles...
...wasn’t supposed to be this way. Chen never wanted bad business. In fact, in 1993, when he first won sole ownership of the store, he didn’t want any business...
...enough. His former partner undercut him, leaving Chen with a store he was not very interested in owning. But, says Chen, “I had to face the fact...
...clutter abounds, except lately Louie’s is missing one crucial thing: customers. 2004 was likely Chen’s worst year since buying the store. Sales dropped by about $150,000, he says—“a lot for a small store.” Chen says he doesn’t really know why, but he has a few theories...