Word: ciasulli
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Dates: during 1985-1985
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Customers like the megadealers because they generally offer lower prices and a staggering supply of cars. At Robert Ciasulli's 14-acre Arrow Auto Mall in Little Falls, N.J., shoppers can select from cars made by GM, Chrysler, AMC and Renault. The experience, though, may be disorienting for those accustomed to traditional showrooms. Some megadealers are like assembly lines. One floor person shows the car, another closes the deal, and still another handles paperwork after the sale. Also, local dealers' repair shops may be less helpful to customers who bought cars from out-of-town megadealers. Many car buyers, however...
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