Word: cigna
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Dates: during 1990-1999
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...wrong age at the wrong time. Since there is less time for their newfangled accounts to grow, many employees in their 40s and early 50s could face the prospect of a 30% to 50% reduction in their final benefits. To ease the transition, some companies, including Citigroup, Aetna and Cigna, are protecting long-serving employees by keeping them on the traditional plan, and others are making higher contributions to older workers' accounts. Kodak is allowing all 35,000 covered employees to choose between the two plans...
...hospital). How a banker on Maryland's state health commission pulled up a list of cancer patients, cross-checked it against the names of his bank's customers and revoked the loans of the matches. How Sara Lee bakeries planned to collaborate with Lovelace Health Systems, a subsidiary of Cigna, to match employee health records with work-performance reports to find workers who might benefit from antidepressants...
...previously criticized? "If you want to treat patients these days," says Himmelstein, "you have to become a part of HMOs." Other physicians have felt these pressures and become similarly, if less vocally, disillusioned with HMO practices. One Los Angeles doctor worked dutifully for three years as a neurologist for CIGNA HealthCare, a large HMO. When she advised the mother of a brain-damaged boy that a muscle biopsy might help diagnose the extent of his condition, she was chided by her bosses for suggesting the test. "I was told it was a mistake to tell the patient about a procedure...
...Still, the competition to win contracts is so keen that the system's capitation rate--the cost per patient, which averages $1,824 a year--dropped 11% last year. In the last bidding go-around, in 1994, 21 health-care groups, including such national giants as Blue Cross and Cigna, sent in 95 proposals for only 42 contracts. Every county, no matter how thinly populated, offers a choice of providers...
...Health Maintenance Organizations, CareData Reports of New York has compiled a list of what it says are the best HMOs in the United States. The health plans rated most satisfactory by 10,272 members of 33 different HMOs were: Kaiser Permanente in Connecticut; Aetna Health Plan in greater Cleveland; Cigna Healthplans in Houston; Oxford Health Plans in New Jersey; and Kaiser Permanente in Southern California. Even the best could work on their bedside manner, however. CareData reports that customers who were pleased with their HMOs tended to think the medical care was better than the customer service. At the same...