Word: citron
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...reintegration process harder. Kristin Beattie, a senior at St. Michael’s College in Vermont, who spent a year abroad in Mexico, said her priorities were different when she returned. “I had seen bigger issues around the world,” she said. Jim Citron, a faculty member at Dartmouth College who serves as the dean of international programs for study abroad facilitator Lexia International, said that students frequently “will come back and realize that all their relationships need to be renegotiated.” The issue is further compounded by the fact...
Where does that leave Vonage? It could go the way of Netscape and Hotmail, both of which were swallowed up after blazing the trail for larger, less agile competitors. Citron isn't ready to sell just yet. There are about 26 million homes and small businesses in the U.S. with broadband, and Vonage needs to capture only a fraction to build a sizable business. In the meantime, Citron and his investors are laying the groundwork for an IPO. Citron declines to speculate on his or his company's future, but he's certain he has made his mark. "No matter...
...Citron says he is spending at least a quarter of his time on regulation. Having run spectacularly afoul of regulators once, he has hired an army of lawyers to avoid doing so again. They must spend a lot of time telling him to zip it because Citron's fast-talking, hyperconfident style doesn't always sit so well with regulators. "It depends which ones you talk to," says Harry Weller, a partner at New Enterprise Associates, a venture-capital investor in Vonage. "He'll either drive you crazy, or you'll really like him." To neutralize Citron, the company allows...
...phone companies' quick response to Citron's frontal assault "is a sign that they are worried about losing customers," says John Hodulik, a telecom analyst at UBS. There's a risk of cannibalizing their existing business, but it's one they have to take. Cable companies, on the other hand, can go after an entirely new market, connecting Web phone service to existing broadband customers...
CYBERTALK Maverick Jeffrey Citron is shaking up the Web phone business...