Word: clevelandism
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...still baffled, though. I had picked Continental for its direct flight and surprisingly low fare (roughly $220, including taxes, from Cleveland to Ft. Meyers), not expecting frills and stellar service. For me, these experiences dispelled the myth that most low-fare airlines want their thirsty, hungry, and frustrated customers to believe: that cheap prices and quality service are mutually exclusive. Low-fare airlines need to realize that offering competitive prices is only half the battle in being competitive, and that offering these fares is no license to actively destroy customer satisfaction...
...assessors across the country have seen an uptick in the number of homeowners challenging their homes' appraisal value. The Wall Street Journal reported that in St. Tammany Parish, La., 15,000 residents - instead of the usual 500 - requested a review of their 2008 tax bills. And the Cleveland Plain Dealer reported that Cuyahoga County, which has about 1,300 foreclosures a month, saw three times as many appeals in 2007 compared with previous tax cycles. (See pictures of Cleveland's housing crisis...
...pictures of tough times in Cleveland...
...moon could be. There were two broadcasts back to Earth - the usual all-is-well waving-to-the-camera fare. News reports were read to the crew by Houston: Eleven GI's were released in Cambodia; Julie Nixon and David Eisenhower were married in New York; the Cleveland Browns beat the Dallas Cowboys 31 to 20 on Sunday and the Minnesota Vikings would be playing the Baltimore Colts on Monday. Lovell picked Baltimore...
...Cleveland team is now consulting with the Department of Defense to explore facial transplants for severely disfigured soldiers, though it will be quite some time before the procedure becomes even remotely routine. For now, the doctors are focusing on their first successful transplant patient. And while she has not even gotten a good look at her new face yet, she has found another way to experience it. "She has lifted her hands and run them over her face," says Siemionow. "She feels that she once again has a nose and a jaw." For someone who had lost so much, that...