Word: collector
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Track 1: A pharmacist, in hushed tones, repeatedly reminds a debt collector, "I've told you not to call me at my work...
Track 2: A debt collector accuses a borrower of hiding a debt from her husband. "Does he know you have this bill?" the collector asks. "You're acting like you're trying to hide this from him." This pushes the limits of what's legal...
Track 3: A collector tells a debtor that if she is successfully sued and doesn't pay, "you can be jailed...
...laws are not much of a legal barrier to collectors. The companies know that statutory damages against them for any violations are capped at $1,000, a figure small enough to make fair-debt-collection lawsuits just part of the cost of doing business. Individuals who have been harassed can sue for actual damages and might win more, but that route is difficult and time consuming. A better first move is to try to make collector calls vanish in other ways...
...Duan was a bit of a dandy, fond of neatly pressed Western-style suits. But he had led a troubled life. He had twice been sentenced to jail for robbery, and he was estranged from his father, Duan Shengqing, a trash collector whom he blamed for the family's poverty. "He'd say other people's dads earned money, but that I can't read and can't do anything," recalls his father. Duan's mother, however, had doted on him?her fourth and final child?and he used to confide in her about his frustrations over women...