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Anusha Tomar ’11 said that she did not recieve mail from her Harvard account for about eight hours. “There were emails that I was waiting for and expecting that weren’t showing up. Once I realized that nothing was getting forwarded, I...
Cindy C. Cheng ’10 said she was frustrated after a company that she applied to through Harvard’s e-recruiting program e-mailed her to schedule a phone call while her e-mail service was disrupted. “I received the e-mail at...
In a notice posted to their Web site on Thursday morning, FAS IT recommended that e-mail accounts that forward e-mail to Gmail be configured so that a copy of all messages remain on @college server.
“Thankfully, when forwarding my e-mails to my Gmail account, I kept copies in my @college inbox,” Tomar said. “If not, I’d have lost several [messages] before I realized that there was a problem.”
According to Selsby, FAS IT and the Law School have submitted requests to Gmail to white-list @college and @law accounts to prevent further mail from being classified as spam. “Unfortunately, Gmail’s white-listing mechanism is automated and the white-list requests have not...