Word: compaq
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Dates: during 1990-1999
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...have found an easy question that gauges someone's familiarity with the computer world: What kind of computer do you have? When I ask a non-technical person the question, the response is a brand-name, like Compaq, Gateway 2000 or Apple. When I ask a "computer person" the question, the response is the name of the computer's central processing unit (CPU), such as 486 or Pentium...
Brian R. Rice '98 ordered a Compaq Presario during Freshman Week. Three weeks after Rice was due to expect his computer he was told it had finally arrived--but that the memory still had to be installed...
...employee told Rice to call Compaq. Rice said that was TPC's job. At that point, Rice said, "I canceled my order and mail-ordered a computer that was $300 cheaper, twice as powerful, and arrived three days later...
There is another side to the overseas-success story. For all the triumphs of Compaq, Intel and other companies, Japan still dominates many high-tech fields. Its companies, for example, control 95% of the flat-screen-display market, a key area of computer technology, and Asian companies have pushed the U.S. out of the disk-drive business. At the same time, U.S. competitiveness has been vastly enhanced by a trend that could be reversed at a moment's notice -- the cheapening of the exchange value of the dollar, which lowers the price of American goods to foreign buyers. Says General...
Perhaps, but there are tendencies that will have to be curbed for these happy possibilities to be reached. At some companies, at least, downsizing & shows signs of turning into a fixation, an almost pathological urge to cut whatever the circumstances. While some cost-conscious companies like Compaq have avoided this so-called corporate anorexia and increased hiring after getting their costs down and their market share up, others are acting more like American Express. It is about to start another round of staff cuts, despite having turned a loss into a profit. Why? "Because we're doing so well," chairman...