Word: complaints
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Dates: during 1960-1969
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...Your cover story on the riots [Aug. 20] is a generally fair recital of Los Angeles' problems. But it is unfortunate that you did not go further into the subject of police brutality. The problem is more subtle than you indicate. The Negro's complaint is, in most cases, not one of physical brutality but of arrogance, of a lack of human decency and respect. Often, the attitude betrays the conviction that all Negroes are lawbreakers...
Standing near the doorway was Tom Coleman, 55, a state highway engineer and part-time deputy sheriff, who had come to investigate the owner's complaint that the rights workers were causing a disturbance. Coleman carried a .12gauge automatic shotgun. According to one of the girls, Ruby Sales, 20, Coleman shouted at them as they approached the store: "Get off my goddam property before I blow your goddam brains out, you black bastards!" With that, she said, he opened fire...
...when the mayor is confused about something, Rentrop straightens him out. With an unfailing memory for names, dates and bills, Rentrop often corrects the council in debate, objecting that some proposal has already been enacted or is patently illegal. In the paper's city room, the only complaint is that he gives too many facts when he phones in his story...
...trouble with this business is that everybody runs after the same material." With that complaint, Henri Nannen, editor of the German magazine Der Stern, summed up the life story of the most widely circulated of all German publications: the illustrated weeklies. The illustrateds have been snapping and snarling at one another ever since they appeared on newsstands after World War II. They fake stories, trick each other out of pictures, keep plenty of lawyers busy enjoining a competitor's publication at the slightest excuse. In their early days, they tried to outdo each other with atrocity stories about Hitler...
Marathon retains the neighborly image of a small-town firm. It has begun to offer cash refunds to customers who write in with legitimate gripes about service in its stations: one man asked for his gas money back because the attendant neglected to wipe his windshield (complaint accepted), and one woman wanted back the $2.50 that her son had put in the vending machines (accepted). For Jim Donnell, 55, who spends more than half his time jetting to inspect his many outposts, success has its disappointing aspects. He feels most at home down by the old mill stream...