Word: complaints
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Dates: during 1970-1979
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Chrysler ordered a canvass of its zone managers, service managers and dealers around the country. The results, says Jeffe: "Absolutely zilch. Not a single complaint from a customer about the handling of the car." Motor Trend Executive Editor Chuck Nerpel said that in tests run by his magazine, Omni-Horizon stood out as "an agile car." Consumers' Research, a rival of Consumers Union, tested the Omni-Horizon under normal road conditions, rather than on a special track; it passed...
...universities face together at this time is the issue of financial assistance to students from middle-income families. The problem is simple--provide as much money to as many students from families in the $15,000 to $20,000 range as possible with the least amount of confusion, taxpayer complaint and inequality...
Countering this complaint, Fox says, "I quibble with the word isolated. Freshmen are separate from the rest of the University. But they are involved in music, drama and other activities...
...That highhandedness, though achieved through legal channels, caused a storm of protest and quickly brought the youthful rebels to the farmers' cause. As air pollution, noise and other environmental issues acquired clout in the 1970s, Narita became the ritual target of militants with almost any quality-of-life complaint...
...Center for Auto Safety, founded by Ralph Nader and Consumers Union, prodded the National Highway Traffic Safety Administration to investigate. The agency surveyed 87,000 owners of new cars, asking if they had complaints about tires. In all, 2,226 owners of Firestone tires returned questionnaires, and 46% reported problems. By contrast, the complaint rate for other brands of steel-belted radials was: Goodrich 33%, Goodyear 32%, Uniroyal 32%, General Tire 26% and Michelin less than...