Word: complaints
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Dates: during 1980-1989
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Baker staff said they have no control over the problem. "We do alert the facilities department when the library is uncomfortably cold," Librarian Mary Chatfield wrote in reply to Franzblau's complaint. "But it is a fact of life that the building will be chilly and drafty at times, especially on windy days...
Federal dollars have already been committed to the Industrial Space Facility, an unmanned mini-space station designed by Houston's Space Industries, Inc. The Reagan initiative calls on NASA to become the primary tenant aboard such a facility to the tune of some $140 million a year -- the major complaint of NASA's Fletcher. The agency recently has been fighting ISF for fear that ax-wielding Government budgeteers will see the laboratory as an alternative to its own expensive space lab. Says one Commerce Department source bluntly: "NASA fears it's an effort to kill the space station...
...When the phone rings on a Sunday morning, you know it's Vagelos," says Edward Scolnick, president of Merck Labs. But the chairman also wins high marks for staying in touch with his staff. He keeps his spartan office open to any of his 32,000 employees with a complaint or a suggestion, and lunches in the company cafeteria, as do his top executives. The company supports a day-care center for employees' children, lets many workers choose their hours and regularly assigns senior managers to awareness-training courses to help them understand subordinates' family-related needs...
Doctors who specialize in treating old people delight in telling the story of a 90-year-old man named Morris who has a complaint about his left knee. Says his exasperated physician: "For heaven's sake, at your age what do you expect?" Rejoins Morris feistily: "Now look here, Doc, my right knee is also 90, and it doesn't hurt." It is an apocryphal tale with a pointed message. As long as anyone can remember, old age and disability have been paired as naturally and inevitably as the horse and carriage or death and taxes. After all, advancing years...
Manna says that the union's main complaint is that the book leaves things out of context. "It does things like talk about universities which have had strikes, without ever mentioning how many have not had strikes," she says...