Word: complaints
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...right, so we have to listen." Employees can send the messages anonymously or provide their names; it's dealer's choice. They are guaranteed a response within 48 hours. Along with the gripes, they have made cost-cutting suggestions and reported misconduct by fellow workers. And Gallaway credits the complaint system with a reduction in worker turnover, a perennial woe in many service industries...
...year ago this week, Christina F. Starobin ’71 was nursing a newly shattered dream. U.S. District Judge David Hurd had just dismissed on summary judgment a complaint Starobin filed alleging the “literary rape” of her unpublished vampire novel manuscript Blood Eternal by horror entrepreneur Stephen King in his 1996 ephemeral-spirit novel Desperation...
...jobs were bearing the brunt of these aerial bombardments, this was no laughing matter. At $450 for a spot for one year, car owners paid for convenience, not corrosion from the surprisingly acidic starling droppings. The parking lot’s users decided to take action and filed a complaint with the Parking Office this past winter. Enough of that shit...
...whose new book, Stupid White Men (HarperCollins; 277 pages), is a smart-aleck rampage through the world made by CEOs and the G.O.P. It quickly hit the top of the New York Times best-seller list. Just behind it on that same list are Bias, Bernard Goldberg's conservative complaint about liberal media, and, further down, Blinded by the Right: The Conscience of an Ex-Conservative, by David Brock, the repentant right-wing muckraker. Why do we fight? It sells...
...choosing Rubin, is adding to its Enron infection. Winokur, acting as the chair of the Enron Finance Committee, oversaw the suspension of the company’s ethical standards and the creation of a number of partnerships that Enron used to defraud its investors. Meanwhile, Citigroup, according to the complaint filed against it by Enron shareholders, allegedly “hid loans, set up false investments and facilitated phantom Enron sales” for the energy giant...