Word: complaints
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Instead of apologizing to a customer with a complaint, the staff of VideoPros deems it appropriate to level unfounded personal attacks against that customer. This fact shows, more powerfully than my editorial ever could, just how much VideoPros cares about its clientele...
...will field questions relating to everything from news content to capitalization. Even misspelled names are not beyond the realm of complaint. My goal is to make The Crimson the absolute best it can be. My hope is that the Reader Representative column will actually deal with reader concerns. Thus, I would encourage you, dear Reader, to call the Reader Representative number (576-6565) or e-mail me (szeller@fas.harvard.edu) with your criticism, your praise or simply your input...
...course my favorite section in the handy-dandy handbook is the delightful and inspiring guide to overcoming incidents of racial harassment and/or insensitivity. It takes the harassed student through a three step process: how to file a complaint, informal resolution and filing a formal complaint. Seems to me, Harvard is still on the first step of many processes: denial, denial, denial...
...gumshoes also unearthed a domestic-violence complaint in his past, but Wigand takes issue with the dossier's claim that he "beat his wife." He does admit that he and his wife Lucretia had a serious fight in 1993, that 911 was called and that he volunteered to attend anger-control classes for about a week. "I don't think anybody is as pure as the driven snow," he says. "They've distorted the truth. It's not different from what they've done traditionally." Though he and his wife reconciled, in late January Wigand returned home from the airport...
Mexico promptly filed an international trade complaint. But it also took steps to reduce dolphin deaths, and by 1995 the number of dolphins killed by tuna fishermen annually had dropped below 5,000 worldwide--demonstrating, Mexicans assert, that fishing boats can encircle dolphins without killing the animals. The U.S. and a coalition of green groups met with Latin nations in Panama last October to hammer out new guidelines for environmentally sound tuna fishing. Their declaration permits encirclement so long as onboard observers certify that no dolphin drowned during the netting operation, and its provisions became the basis for a bill...