Word: compusa
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Dates: during 2000-2009
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...said, the iPod's design beats Palm's hands down when it comes to reading text; with the trackwheel you can scroll through any document with one hand. And the iPod's gargantuan disc space, which dwarfs the eight megabytes of most handhelds, can hold just about anything--as CompUSA found out when an iPod owner walked in, hooked his device up to one of the store's Macs and downloaded the entire Microsoft Office suite...
Bobby Schaefer, 50, of San Diego is no computer geek--she designs and knits sweaters for a living--but when she ordered broadband Internet access, she thought she had done her homework. She talked to her friends and the employees at a local CompUSA store to figure out which kind of service--cable modem, digital subscriber line or satellite--made the most sense. But when she finally made the call, she was plunged into a netherworld of bureaucracy. Charges appeared on her phone bill even before she had officially ordered DSL, just for having asked about it. The company from...