Word: computerize
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Dates: during 1970-1979
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It has always been a classic mismatch: impervious electronics v. mortal flesh. The computer bills the consumer incorrectly. The consumer writes a letter of protest. The computer ignores the message and all further pleas while grimly sending out tougher and tougher dunning notes and threatening to whistle in the lawyers...
But the day of reckoning for the computer is nigh. Under a bill signed last week by President Ford, a creditor will be required to answer a customer's inquiry about a charge within 30 days. While the discussions go on, the creditor is forbidden to send out any...
For the first few weeks--until confidential material has been cleared and returned--the files will contain few revelations. One will be able to find out what Harvard's computer predicted his or her rank list would be, and possibly what his or her I.Q. is, if he or she...
IBM, No. American firms often miss out on big Soviet sales for reasons that the omnibus U.S. trade bill would not touch. General Motors has just turned down an offer to build a truck plant in Siberia because the Soviets refused to grant G.M. any role in sales or service...
Enter the villain, Basil Yanko, a Yankee basilisk whose mysterious firm, Creative Systems, runs Harlequin's computer operations. He makes two announcements to Paul Desmond, Harlequin's loyal aide: 1) he is prepared to buy out Harlequin, for a suspiciously high figure, and 2) computer print-outs show...