Word: condenzio
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Despite HUDS' own excitement for the plan and its current success, Condenzio admits that some people still were not ready to immediately jump on the bandwagon while this renovation was still in the planning stages...
...Condenzio attributes this to what he calls "the FUD factor" (for fears, uncertainty and doubts)--something which HUDS anticipated and worked hard to allay...
...There were so many questions and this process was about answering them," Condenzio says...
...system could anticipate busy times and respond accordingly, Condenzio says...
...want to wed ourselves in with what House life is all about," Condenzio says. "You need to feel like you're walking into the butler's pantry of a big home," Condenzio says...