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Even the process of getting to the hospital in an ambulance has become more fraught. Consider the tragedy of Londell King, a 16-year-old straight-A student from Bridgeport, Conn., who was shot in the hip while standing on the street one March afternoon in 1997. Though an ambulance operated by American Medical Response arrived promptly, the EMTs on the scene allegedly didn't take King's vital signs or recognize his internal bleeding. They kicked him out of the ambulance and drove off, according to a lawsuit filed against AMR. Relatives took King to the hospital...
...governments and that a large corporation is more efficient than hundreds of smaller ones. In the past year, though, AMR has been attacked in states from Connecticut and Georgia to Colorado for lagging response times, shoddy service and putting the profit motive first. After a series in the Hartford (Conn.) Courant last year exposed glaring lapses in AMR's service record, Connecticut's attorney general tried to inject a dose of healthy competition, forcing AMR to sell some ambulances and give up some contracts...
DIED. IVAN DEBLOIS COMBE, 88, entrepreneur who created the acne cream Clearasil; in Greenwich, Conn. He also developed Odor-Eaters foot-care products and Just For Men hair color...
...which sells music and DVD movies online. Doing business on the Net since 1996, CD Universe had served more than 300,000 customers--which translates to roughly 300,000 credit-card numbers salted away in its electronic files. Last month the site's parent company, eUniverse, based in Wallingford, Conn., was contacted by someone identifying himself as "Maxus," a 19-year-old Russian who claimed to have hacked into those files and filched those numbers. The FBI has since asked the company not to reveal whether that communication came by fax or e-mail, but the message was the same...
...other new companies, like Informative and Zoomerang, also offer online services for gathering information, but only InsightExpress has access to a vast universe of respondents. Its parent, NFO Worldwide, based in Greenwich, Conn., provides a ready-made panel of 700,000 people profiled to represent the general U.S. population. InsightExpress' partner, Engage Technologies, delivers banner ads to specific groups among 35 million Internet users...