Word: consumerized
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A consumer might be excused for feeling victimized by the old bait and switch, since promotional material for the book hints broadly at the romantic revelations ("Here, too, are her relationships with men - in and out of her marriages - and with her friends, co-workers and rivals," reads the Alfred...
Much like homes with similar exteriors, walk-away companies can look very different on the inside. Some use the phrase to reel in the desperate and then help them try to save their homes (what a concept), while others don't do much more than hand-holding through the foreclosure...
Sport is hardly the only arena in which China aims to be faster, higher and stronger. A little more than three decades ago, the People's Republic was an isolated, agrarian nation whose closest international ally was Albania. Today China is making new partners around the world as it vies...
Like the changing focal point of the home--the combined kitchen/family room where everyone now hangs out--the Gen Y customer wants a similar seamless experience on the road. That's a big change from boomers, who wanted to be rewarded for traveling. They expected a hotel that was nicer...
In a business in which everyone is basically offering the same thing--a bed for the night for a price--who might win the new hotel consumer? Jan Freitag, an analyst at Smith Travel Research, says what customers still care about most is location. In that sense, Marriott and Hilton...