Word: consumerized
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"We've been calling for regulation for three years," says Howard Nussbaum, president of the American Resort Development Association, a trade group. He believes basic consumer protections that would have prevented the kind of losses experienced by Tanner & Haley members will be in place in some states by spring. But...
The American Chemistry Council (ACC), which represents manufacturers such as ExxonMobil and Dow Chemical, says the crackdowns on toys are not justified by the science. "The E.U. aims to ban products that show adverse effect at very high doses in rats," says the ACC's Marian Stanley. "Many essential products...
“Students have been victims. They’ve been reduced to consumers!” says Lloyd Thacker, the founder the Education Conservancy, a nonprofit that wants to right what’s wrong with the college application process. Thacker believes that today’s process...
Ghosn, of course, thinks Nissan isn't anywhere near hitting its speed limit. Those slumping quality scores may have slowed sales, for instance, but the problems are being addressed. Nissan has streamlined the way it deals with quality issues, creating teams to focus on specific complaints, like squeaks and rattles...
Last Friday, while bargain hunters nationwide trampled each other to get their hands on early-bird sales, Harvard Square greeted a much calmer “Black Friday.” From Maine to California, customers fought to get their hands on door buster deals for the latest gadgets, according...