Word: consumerized
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The same sciences that allow airplanes to fly safely, that keep the lines moving at Disney World, and that continually reduce the costs and improve the reliability of computers and consumer goods, can help in health care too. To a large extent, health care systems were not designed with any...
It's easier to work out which car is safer for your family or which videocamera best suits your needs than it is to find the most experienced sports medicine physician or the best hospital for chemotherapy. In the absence of a Consumer Reports guide to every hospital and doctor...
Maier's concept--that the consumer can recognize a brand by the design and quality of the product instead of by a logo--is limited to a very sophisticated consumer, but élitism is what makes it work. A survey conducted last week among wealthy Americans by the New York...
There was no great tension and no great accomplishment. There was no swift action on the trade imbalance between the two countries, which tops $200 billion annually. China didn't offer to free up its currency to a level where it could rise against the dollar - and, presumably, make Chinese...
"Some people today want to see a quick fix to the trade imbalance. And if there was one, believe us, we would have tried to get that by now with the Chinese. But in the new global economy, there is no quick fix. That's not the way this is...