Word: consumerized
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When Fiske took over the struggling Bath & Body Works (BBW) retailer 21/2 years ago, he was a career consultant who had never held an operational gig in corporate America. The $2.2 billion company, a division of the Limited Brands, instantly became a real-time laboratory for Fiske's ideas. He...
Today the company is in the midst of a full-scale makeover. To reach a broader customer base, Fiske has broken the chain into three tiers: starting at the bottom with the core Bath & Body Works store, moving up to the Bath & Body Works flagship store (which may also offer...
Yahoo and AOL have their own voice-over-instant message services. All these deals have generated as much confusion as excitement. Is eBay just trying to acquire Skype's 54 million users? Maybe GoogleTalk will let you click to dial a phone number of someone you've just Googled. Will...
If Clark can lead her Labour party to victory on Sept. 17 in a general election, she will be free to continue the frugal economic management and progressive social makeover that have been the hallmark of her winning ways since 1999. After the country's stagnation in the '90s, and...
Here’s where the airlines can take their next steps: increase safety precautions; up maintenance rigor, tighten inspection standards, and, most importantly, don’t go breaking any more crash statistic records. After all, it’s not enough just to assert that planes are safe?...