Word: cooperating
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Dates: during 2000-2009
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...Cooper still looks distantly like the Clinton High prom princess she once was, and the past nine months have not left her jaded. "We have 62,000 employees working very hard. These employees did not do this. The vast majority of WorldCom is made up of capable, honest employees trying to do the right thing. Only a handful of people were involved in any wrongdoing," she says. "I feel a personal obligation to see this thing to some kind of conclusion." When asked what that might be, she answers, "I don't know...
...Whenever Cooper admits to having had painful moments at WorldCom, she follows the acknowledgment with a big, beaming smile. But when I hand her a picture of Ebbers and Sullivan--her former mentors--holding up their hands to be sworn in before Congress, Cooper's eyes well up with tears. She turns the picture over and says, "I don't ever want to see that again." Friends estimate that Cooper has lost close to 30 lbs. The other day she had to laugh when her skirt nearly fell off while she was talking to a colleague at the office...
...Cooper says, she is encouraged by the changes at her firm. The company has carried out many of her recommendations. And she firmly believes there is a point to all of the loss. "There really is a corporate-governance revolution across the country. Internal-audit departments are going to be taken more seriously," she says, noting that the Sarbanes-Oxley law passed by Congress last July requires all public companies to maintain internal-audit departments. She has received more than 100 letters and e-mails from strangers who want to thank and encourage...
...been personally thanked by a single senior executive at WorldCom, her colleagues say. And there is grumbling that some employees think the company could have borrowed its way out of its problems and avoided bankruptcy if she had stayed quiet. Some people who used to smile and chat with Cooper and her team by the coffee maker don't do that anymore. "What gets me angry is that after all she has done, you would think she would be rewarded," says a friend and colleague at WorldCom. "She went through a battle, one of the biggest battles in corporate America...
...November, WorldCom's new CEO, Michael Capellas, held a rally to try to light a spark in the demoralized WorldCom work force. He called members of his management team onto the stage, and the all-male ensemble sang, "If you're happy and you know it, clap your hands!" Cooper was not there; the rally was in Virginia, and she was back in Mississippi, with her team, watching via webcast...