Word: coops
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William R. Dickson, chair of the Coop's board of directors, based the decision on "increased operating costs and one-time expense write-offs," that caused the Coop to operate at a loss last year, according to a press release...
...Coop attorney Robert M. Shea agrees that employees mistook the identity of Boateng, but says that it was an "innocent mistake...
Shea said Coop employees were surprised to hear of the lawsuit, because Boateng had simply met with the credit manager and cleared up the matter...
Even if Boateng had in fact been the debtor, Smith said, the Coop employees "were not within the purview of appropriate credit collection policy to injure students...
Smith says Coop employees told Boateng that they had been having problems with African students...