Word: coppers
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...mechanics made it clear that they no longer wanted to deal with his problem. Jane Ullman, a Santa Monica, Calif., sculptor, thought her refrigerator problems were over when deliverymen installed a new deluxe model in her kitchen. But her woes were just beginning; the workmen broke the refrigerator's copper pipes, which took several visits from repairmen to fix. "People have learned to take shoddy service in stride," she says wearily. Even when they speak up and get their money back, consumers often come away with a feeling of being abused. Earlier this month, when a Los Angeles homemaker took...
...fiber-optic cable will be able to handle the equivalent of 40,000 simultaneous telephone conversations, more than twice the number of transatlantic phone lines now available on the three operating copper-core cables. Together with a $700 million transpacific fiber-optic cable scheduled to be completed in 1989, the new undersea phone lines should provide better connections and lower prices for millions of U.S. consumers and businesses who regularly reach out and touch someone across an ocean...
...like Oz Garcia, a successful, self-taught New York City nutritionist who decides what clients should eat after he has analyzed their hair. "I was a walking penny," says Amy Greene, 54, a makeup consultant at the chic Henri Bendel store. Garcia found that her hair had a high copper content; he decreed she must stop drinking her usual 16 cups of tea a day. Now, Greene says, "my skin glows. If a dragon came in, I'd slay...
...abecedarians, people who are learning the alphabet. This season they and their families are in luck: three ABC books offer a bright amalgam of sophistication and simplicity. In Pigs from A to Z (Houghton Mifflin; $15.95), Arthur Geisert's suite of copper etchings follows siblings with curly tails and mischievous minds as they construct a wolfproof tree house by the letters. En route, the illustrator-author ingeniously employs words that describe his book (eerie, ideal, spectacular) and performs the hardest task in children's literature: enlightening with surprises...
...real estate, worth an estimated $10 billion. The glittering centerpiece: their new $1.5 billion Battery Park City project, part of a vast new chunk of Wall Street waterfront created on 92 acres of landfill in Manhattan. Among the companies ensconced in Olympia & York's elegant copper-and-granite towers there: Merrill Lynch, American Express and Dow Jones...