Word: coreness
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Dates: during 1990-1999
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...banners that festoon the aisles and walls. "Our vision," reads one, "is the world's most customer-centric company. The place where people come to find and discover anything they might want to buy online." Another banner floats above one of the aisles and lists the company's Six Core Values ("customer obsession, ownership, bias for action, frugality, high hiring bar and innovation"). It's like the Cultural Revolution meets Sam Walton. It's dotcommunism...
...climbs a podium and launches into his Six Core Values speech, which is the linchpin of most of his speaking engagements. He always begins with the watchword of his faith: the customer comes first. "Wake up every morning terrified--not of the competition but of our customers...
eBay is sticking with its core mission of consumer-to-consumer auctions but is also working to expand its reach dramatically. In October, eBay announced a new venture: eBay Great Collections, a new area on the site for antiques and fine collectibles. Along with the acquisition of Butterfield & Butterfield, the world's fourth largest auction house, Great Collections marks a move by eBay into the high-end market. (The average sale on eBay is currently about $40.) eBay has also begun rolling out local eBays, starting with eBay Los Angeles. The idea is to provide a local market...
Initially, companies with powerful off-line brands had a difficult time overcoming the notion that they would be cannibalizing their core business if they sold through the Web. But as it became clear that e-commerce was a viable and complementary retail channel--albeit one that requires a new skill set--the big off-line players gradually came around to embracing...
...taxes to Attila the Hun," says Fred Berlin, associate professor of psychiatry at Johns Hopkins medical school. "It's a label masquerading as an explanation." Others wonder whether the term is simply a catchall psychological description for people who are habitual criminals. Yet proponents argue that the disorder's core ingredients--a lifelong pattern of behavior, a willingness to break rules and hurt others, a lack of empathy or guilt--set certain criminals apart. "Empathy is what stops you and me from doing horrible things," says Black. "Every disorder has been criticized for being too broad. But the description...