Word: costabel
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...exchangers are home-owning professional people like doctors, professors and business owners. About 40% are repeat exchangers, so it's easy to get references from others with whom they have stayed. Of the very few problems he has seen in the 10 years he has run HomeLink, Karl Costabel says, "most of them are trivial." To avoid worry, Costabel recommends locking up valuable or fragile items or taking them to a friend's house. "We have had no lawsuits in 10 years," says Intervac's Lori Horne, "and the few complaints we've got relate mostly to housekeeping differences...
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