Word: coursepacks
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...student demand for an online system should have been obvious, given the frustration that seems to emanate from those painfully long queues. But just as valuable as saving waiting time is the added efficiency that this will allow the Harvard Printing Publishing Service (HPPS). Rather than guessing how many coursepack copies they will need—often having to reprint when student demand exceeds supply—they will now be able to print on demand, without fear of over- or under-printing...
According to HPPS, the fulfillment time for a coursepack order will be 3 days or less—“ideally within 24 hours,” Doyle said. But for this system change to be as valuable as its potential, HPPS must focus on quick turnaround of coursepack orders. Students who have just decided to enroll in a class may want to begin reading immediately, especially if they have joined the course late. Fortunately, the online ordering change will free up worker hours that no longer have to be spent explaining the manual system or working the cash...
Last year’s coursepack coordinator, Geri Barney, said that she is “excited that it’s going to be online to reduce the students’ frustrations...
This complaint will not be ameliorated by the new system, Doyle said, because coursepack prices have never been related to the distribution system. Rather, she said, the prices are due to the cost of purchasing copyrights and producing the actual books...
Students can expect to be directed by their teachers next semester to www.hpps.harvard.edu/coursepacks, the website which will house the coursepack ordering system effective at the end of January...