Word: courteousness
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Dates: during 1990-1999
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Also, the city just announced a new initiative to make taxi riding more pleasant: drivers will be required to learn 50 courteous phrases that the authorities believe to be appropriate for dealing with passengers. What New Yorkers found entertaining in that piece of news was that these 50 phrases will be the only complete sentences of English some drivers know. We can now look forward to hearing a driver punctuate a stream of Haitian patois or Urdu or Russian with "It is my pleasure to place your bags in the trunk" or "May I help you into the building...
Damn Camden Yards, the gleaming, charming, "old-fashioned" Baltimore ball park that has turned so many cities green with envy. Damn the Jumbotrons and the food courts and the infuriatingly courteous ushers and the souvenir superstores with the Cooperstown Collection jackets. And damn us for letting ourselves be played for suckers by people who see us not as fans but as a "revenue stream...
...white" identity and Southern roots, it is actually he who shakes off his prejudices most easily. Beneath Earl's expressionless facade, he harbors no real racism and sincerely wants to get to know this brother he has never known. Ray's conversion is the true struggle: though outwardly courteous, he holds on to his resentment and his hatred to the very end. An undercurrent of tension therefore remains up to the day of Earl's departure, when Aunt T. shares a secret with them both that dissolves the final barrier between them and binds them together for good...
...procedural terms, the saying means this: regardless of how any disagreement between a business and a customer is resolved, the business should always deal with the customer in a courteous and dignified fashion. Even when the business does not or cannot give in to the customer's wishes, employees should always treat the customer in a friendly and respectful manner...
...Robert Ebert was a statesman and a visionary leader of academic medicine," Tosteson said in a statement. "In his long, deep and broad professional career he was consistently courteous and helpful to his colleagues and students. The world is a better place because of his presence among...