Word: courteousness
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...medical profession, Brown spelled out his definition of good public relations as: "Prompt, courteous, efficient service made available 24 hours a day and 365 days a year." And, he added, "good public relations is something like making love-you have to participate in it if you expect to get much satisfaction...
...Chicago's Central Television Service, Inc. (with the help of a psychologist) for its own and fellow TV technicians, has sold some 15,000 copies at $1 each. It assumes that repairmen normally meet housewives on their visits, and urges them to dress neatly, be cheerful and courteous, avoid body odor, wipe their shoes, show friendly interest in the customer (e.g., "This is a beautiful rug") and "always give the appearance of knowing what you're doing." The booklet sets up and knocks down some touchy problems...
...Road. With the help of that "national institution," the American Automobile Association, the Cossets bought a used Chevy (for $1,400) and started off. After years of driving a car in France, they were continually amazed at the courteous, law-abiding U.S. motorist (by contrast, "Anarchy and chaos prevail on the roads of France"). Stopping at a motel, the Cossets discovered that not all the patrons were bona fide tourists: "In fact, [motels] seem to solve delicate problems for people anxious not to offend the puritanism of cities...
...Mayor Georgacopoulis tried to explain the purpose of the visit to his people. "His people want to make up for their crime," he said. "We must be courteous to him and try to forget the past." The women said little, but that night, as always, they left their jobs in stores, or their work in the meadows and orchards to trudge up the hill to the graves, there to lay fresh flowers, to kneel for prayers, or to light a candle in a little glass and tin box fastened to one of the small white crosses, all inscribed with...
...Rajendra Prasad, the President of India, came and told Bhave to take as much as he wanted of Prasad's land holding in Bihar. Members of the Planning Commission came and stayed for hours. Even a delegation of Communists, headed by Party Boss Ajoy Ghosh, paid a courteous visit. After eleven days, Bhave left New Delhi and has not been back to the capital since. He dislikes cities...