Word: courtroom
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Dates: during 1980-1989
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...crowded courtroom fell silent as Richard G. Schultz, attorney for the McDonald's Corporation, approached the bench. Schultz, everyone there knew, was to defend his multi-million dollar client against charges of unfairly revoking the license of one Raymond Dayan, owner and operator of McDonald's franchises in Paris. Five hundred million dollars in damages was at stake. So was the entire French fast food market--one of the fastest-growing and most profitable such markets in the world. Reporters from the New York Times and the Wall Street Journal scribbled furiously as Schultz addressed the Hon. Richard Curry...
Although the entire Chicago courtroom--even Curry-laughed, Schultz and McDonald's take the matter very seriously. They say Dayan's operations are irreparably damaging the image of McDonald's around the world because of their failure to maintain strict standards of quality, service, and cleanliness-what McDonald's calls "QSC. In short, they contend Dayan's stores, particularly his highly visible outlets on the Champs Elysee, are "a blight on the system." "At stake here is the good McDonald's name that it took more than a quarter of a century for Ray Kroc (McDonald's founder...
Dayan, sitting in the front of the courtroom, found many of the charges hard to bear. He nearly had to be forcibly restrained when another McDonald's attorney, Thomas Foran, alleged that the restauranteur had ordered one of his guard dogs to attack a customer in a demonstration of restaurant security for a visiting McDonald's executive. In fact, it was Foran's theatrics which provided most of the drama in the early stages of the trial. While examining one of Dayan's French store managers, Foran displayed melodrama that even Perry Mason would have shunned. He turned away from...
Terry was sobbing uncontrollably as the jurors filed back into the courtroom. When the foreman said, "Not guilty," there was a storm of applause. Sweeney ran to the women's room and burst into tears. "It was very stressful," she said later, "but I wouldn't trade that experience." Added Yudkoff, "It was all a little awesome, really...
...Washington Attorney Jacob Stein, for example, is partial toward librarians because "they listen to reason." New York Legal Aid Society Attorney Dan Nobel is philosophical: "I look for someone who's basically not bitter about life, someone who knows that this is not the best of all worlds." Courtroom Star Louis Nizer suggests subtler methods. Says he: "If I see a juror who draws his mouth together very tightly, I'm inclined to think he's a severe fellow, too severe...