Word: crawfords
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Dates: during 1990-1999
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...specifically wrote [the production manager] a separate list of things on reserve," Crawford says. "She said it wasn't necessary...
...Crawford says she had offered to clarify the notation when she first requested a sourcebook...
When she learned of the overcharging, Crawford asked HPPS to refund the money her students were owed. But Crawford says HPPS ignored her requests...
...left [the production manager] a detailed message, but she wouldn't return my calls," Crawford says. "I didn't pursue it as persistently as I pursued the cost breakdown because I was so frustrated. I don't have time to keep calling them every day and every week...
After being contacted by The Crimson for this article, HPPS sent an e-mail message to Crawford and said her students would receive a refund for the extra money...