Word: credit-card
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...consumers to hand over passwords and other information. Be suspicious of requests to provide information a second time and queries from anyone you haven't spoken to before. Call the company to confirm that the e-mail is legit. If you get phished, call your bank and credit-card companies, and report the fraud at www.ftc.gov and reportphishing@antiphishing.org --By Barbara Kiviat
...realize it’s draining your bank account dry. Not the occasional trip to the dog track, where rumor has it a dog raced under the name “Brenda Leestar.” Not the sure-to-be-addictive online gambling that will leave you with credit-card debt and shame your family...
...near the end of the Internet boom, may yet succeed in changing this landscape. The site is a NASDAQ for tickets, and unlike eBay, StubHub guarantees the transaction and thus a seat. Its home page directs you to concerts, sports or theater events, and after its program crunches the credit-card numbers and finalizes a trade, the ticket seller receives an air bill with the buyer's address. StubHub tracks the package, and once it is delivered, the company either wires funds or mails a check to the seller. If the tickets don't arrive, StubHub will buy comparable seats...
...business to a company that specialized in that activity. At first it was ancillary functions like running the cafeteria or cleaning the offices. Then it started moving up to corporate-service functions. Why operate a call center if what you really do, your core competence, is run a credit-card business? So credit-card companies hired independent call centers to take over the phones, and that industry put down roots in places like Omaha, Neb., which early on had a fiber-optic hub. But as the price of information technology fell and the Internet exploded, capacity began popping up around...
...twice lost his job to outsourcing. In both cases, he had been hired as a contractor, and he sees little opportunity for anything else. "It's really nasty if you're looking for stability," he says. During unemployment spells, his family accumulates debt and reverts to making minimum credit-card payments. Vague talk about retraining leaves Kirwin cold. "Tell me which other industry I should train for," he says. A few people have suggested his father's trade, plumbing. His father had an eighth-grade education and expected better options for his college-educated son. "My father would be outraged...