Word: crocketts
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...Kiebdaj and Crockett said that they were initially delighted by the office’s helpful, optimistic attitude, but their opinions have soured over the years...
...biggest problems, Kiebdaj and Crockett said, stem from the fact that the office is unresponsive...
...Crockett said that the assistants AEO hired to read her mathematics coursework to her often would refuse to help her with tasks like looking up practice problems. She said she was unable to pin down what the readers’ responsibilities were because AEO never provided her with a copy of their contract...
...They had this incredible attitude of ‘The student knows best what the student needs,’ and ‘It is our job to do what we can for optimal accommodations,’” Crockett said, adding that this sentiment has largely vanished since her first interactions with them...
...Despite what they said is room for improvement in the services the University provides, Crockett, Kiebdaj, and Stevens said that most people at Harvard are accepting and supportive...