Word: csu
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Since the 1998-1999 academic year when CSU implemented its new systems, things have gone from bad to worse...
...simply have an unmanageable system," William F. Patient, chair of the CSU trustees, told Cleveland's daily newspaper, The Plain Dealer, late last year...
That includes $4.6 million earmarked in February to hire independent, non-PeopleSoft consultants to fix its problems. And in November, CSU appointed a special task force called "Just Fix It" to, well, just fix it. CSU has also retained lawyers and is considering suing PeopleSoft for damages...
Steve Swasey, PeopleSoft's director of corporate public relations, has told The Plain Dealer that his company was trying to "stand by its customer," but that CSU had unrealistic expectations of project costs and implementation time...
...While CSU's officials may be the most vocal about problems with PeopleSoft, they are not the only administrators who have struggled with system installation nationwide...