Word: culpa
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Dates: during 2010-2019
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...entire U.S. population - were recently treated to a strangely satisfying spectacle when Domino's admitted, once and for all, that they actually made really crappy pizza. To atone for their sins, they announced, they redesigned their pies "from the crust up." The not-to-be-missed mea culpa video features ashen-faced executives responding like Soviet show-trial prisoners to customer complaints, which run along the lines of "totally void of flavor," "tastes like cardboard" and "the worst excuse for pizza I ever...