Word: dale
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Administration: Susan Lynd, David Richardson, Clementina Allured, Hope Almash, Melissa August, Sharon Boger, Donald N. Collins, Joan A. Connelly, Ann V. King, Judith R. Stoler News Desks: Breena Clarke, Douglas Dale, Brian Doyle, Eileen Harkin, Suzanne W. Marcou, Waits L. May III, Jacalyn McConnell, John F. McDonald, Susanna M. Schrobsdorff, Pamela H. Thompson, Diana Tollerson, Joanne Waugh, Ann Drury Wellford, Jean R. White, Mary Wormley
Administration: Susan Lynd, David Richardson, Clementina Allured, Hope Almash, Melissa August, Sharon Boger, Donald N. Collins, Joan A. Connelly, Ann V. King, Judith R. Stoler News Desks: Breena Clarke, Douglas Dale, Brian Doyle, Eileen Harkin, Suzanne W. Marcou, Waits L. May III, Jacalyn McConnell, John F. McDonald, Susanna M. Schrobsdorff, Pamela H. Thompson, Diana Tollerson, Joanne Waugh, Ann Drury Wellford, Jean R. White, Mary Wormley
Administration: Susan Lynd, David Richardson, Clementina Allured, Hope Almash, Melissa August, Sharon Boger, Donald N. Collins, Joan A. Connelly, Ann V. King, Judith R. Stoler News Desks: Breena Clarke, Douglas Dale, Brian Doyle, Eileen Harkin, Suzanne W. Marcou, Waits L. May III, Jacalyn McConnell, John F. McDonald, Susanna M. Schrobsdorff, Pamela H. Thompson, Diana Tollerson, Joanne Waugh, Ann Drury Wellford, Jean R. White, Mary Wormley
...likely to show up on The Oprah Winfrey Show anytime soon as examples of modern touchy-feely management, they are experimenting with new programs, including "Employee Involvement" and "Quality of Worklife Processes," to give workers more autonomy on the shop floor. In San Diego about 20 supervisors are taking Dale Carnegie courses; two are being individually treated by psychologists to reduce their "irritability factor...
...Until Dale Carnegie takes hold as the new model for postal supervisors, one postmaster has a low-tech idea for improving service in Worthington, Ohio. For every letter misdelivered, the postman refunds the cost of the stamp to the customer out of his own pocket. Since September, 44 quarters have been paid out and complaints have dropped from ten a week...